Shipping Policy

At Sobotown, every order represents a piece of culture inspired by South Bombay. We aim to deliver your order safely and efficiently.

Order Processing

All orders are processed within 3–4 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been shipped, customers will receive a shipping confirmation and tracking details via email or SMS.

Estimated Delivery Time

After dispatch, delivery timelines are typically:

• Metro Cities: 2–4 business days

• Other Cities: 3–6 business days

• Remote Areas: 5–8 business days

Delivery timelines may vary depending on the courier partner and location.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase.

From time to time, Sobotown may offer free shipping promotions.

Order Tracking

Once your order has been dispatched, you will receive a tracking link that allows you to track your shipment in real time.

Delivery Delays

While we work with reliable courier partners, delays may occasionally occur due to factors beyond our control such as:

• Weather conditions

• Logistics disruptions

• Public holidays

• Incorrect shipping information

Sobotown is not responsible for delays caused by courier partners.

Incorrect Address

Please ensure that the shipping address provided at checkout is accurate. Sobotown is not responsible for orders delivered to incorrect addresses provided by the customer.

Contact

If you have any questions regarding shipping, please contact us at:

Email: help@sobotown.com